Customer satisfaction
Our objectives in Purchasing and Logistics are geared towards satisfying customer
requirement and ensuring customer satisfaction. In implementing these objectives,
we work with all parties concerned, across business divisions and in partnership,
in order to ensure the best combination of function, delivery and costs. The
achievement of quality targets is a prerequisite.

Responsibility for quality
We are responsible for the quality of purchase and production materials, consumable
and capital items, as well as services, and pursue a zero defect strategy of our targets.
We use transparent and standardized measurements of performance.

Supplier development
For the procurement of goods and services we need strong innovative suppliers with
whom we can interact in an open, fair and long term working relationship.

Fairness and transparency
We make purchasing decisions only on the basics of objective and comprehensive
criteria. Our target is a "win-win-situation" for all participants. In our choice of
suppliers and service providers, and when implementing targets and evaluating
suppliers performance, we take into account pricing, logistic and qualitative
perspectives. We employ a unified approach for this process.

Enviromental awareness
Environmental issues are important for us. They are taken into account when selecting
materials with respects to recycling, disposal, packaging, transport and supplier selection.
We value environmentally sustainable solutions.

Internationalization
We ensure our competitivness through an internationally orientated systematic
development of purchasing markets and a globel supplier strategy.

Process orientation and continuous improvment
We are committed to continuous improvement of our core processes within the
supply chain. To this we ensure short throughout times and strive for economy.
The capabilities of our purchasing and logistics processes are rendered transparently
by a standardized controlling system.

Development of human resources
To achieve our aims in purchasing and logistics we consciously develop our
employees in the field of entrepreneurial thinking. Leadership, social and
methodological competence, as well as intercultural skills.